Defy Foods

FAQs

General

Why are your products more expensive than conventional options?

Nutrition

What is the difference between total carbs and net carbs?

What does Ketogenic Certified mean?

What is Soluble tapioca fiber?

Where can I find the nutritional information for your products?

Shipping and Returns

When will my order arrive?

How much is shipping?

Do you ship internationally?

What do I do if I have an issue with my order or it has not arrived?

Subscribe and Save

What are the benefits of Subscribe and Save?

Can I add or change the quantities in my subscription?

Can I change the frequency of my subscription?

Can I skip one specific order in my subscription?

Can I cancel my subscription?

How do I update my subscription shipping address?

How do I update my subscription billing information?

Am I automatically charged for my subscription?